Contact Us


How Can We Help?

Phone Number:

Phone: 1 (920) 898-4232

Toll Free: 1 (877) 891-4232

Bank by Phone: 1 (888) 898-9211

Fax Numbers:

New Holstein Office: (920) 898-4113

Kiel Office: (920) 894-7504

Chilton Office: (920) 849-9220

When you phone Premier Financial Credit Union you are able to reach any team member and all locations by following the prompts in the directory.


ATM & Debit Card:

To better serve you Premier Financial Credit Union has expanded ATM & Debit Card support.  

To Report a Lost or Stolen ATM/Debit Card:

                                                                      1 (920) 898-4232 Business Hours 
  1 (833) 613-0444 After Hours

To Report a Fraud/Non-Fraud Purchase Dispute for an ATM/Debit Card:

For Transactions  1 (833) 613-0445 24/7/365 Support 
ATM Dispute at PFCU ATM  1 (920) 898-4232 Business Hours

To Request a Temporary Limit Increase, Reset PIN or Travel Notification:

Please call 1 (833) 613-0444 and say "Representative" for 24/7/365 support. 

 ATM & Debit Card Limits

To Change your ATM/Debit Card PIN:

Please call 1 (800) 992-3808 for 24/7/365 support.

Credit Card:

Please call 1 (800) 240-0229 for 24/7/365 Cardholder Support.

  • Report a Lost/Stolen Credit Card
  • Credit Card Account Information 
  • Billing Disputes
  • Activate New Card 
  • Payment Options 
  • Set/Change PIN


Bill Pay Member Service: 

Have a question about your Bill Pay? Bill Pay Member Service can be reached at 1 (833) 835-2901 between the hours of 6:00 AM - 12:00 AM CT, 7 days a week, 365 days a year.  

Mailing Address:

P.O. Box 158
New Holstein, WI 53061-0158

Locations / Hours


Please do not send; account numbers, passwords, PINs, social security numbers or any other confidential information by e-mail. Emails are monitored during regular business hours, and will be responded to as quickly as possible, if you need immediate assistance, please call (920) 898-4232.

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